In the Location section to the right, the Kind item name should end in -AirPrint.Įpson’s AirPrint driver is currently selected. Select the printer from the Printers list on the left. Go to System Preferences and select Printers & Scanners. Let’s further assume that your Mac is communicating with your printer via your network using Wi-Fi or via a LAN port on your AirPort device using ethernet, not a direct USB connection. Let’s start by assuming you are currently using Apple’s AirPrint driver, but that you have also installed the vendor’s latest printer software.

If…the Print dialog doesn’t have settings for all its features, you change its setup.” Unless you discovered this article and understood its implications, you would likely have no idea that such a choice was even available.Īssuming you find yourself in this (or similar) situation, the solution, as stated by Apple, is to switch to the vendor-specific driver. Apple does mention this, but it’s buried in another Apple support article: “OS X automatically uses AirPrint…when you add the printer. This is why Color Options was missing from my Print dialogs.Īdding to the confusion, nothing I found in any printer documentation from Epson made this distinction clear. I was still using the Apple-supplied driver because simply downloading and installing the software from the printer vendor’s website does not change the selection in System Preferences. The problem is that only this vendor-specific driver offers support for all of the printer’s features. The second driver is the one that is obtained from the vendor directly, as I did when I went to Epson’s website.

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